Privacy policy

Effective Date: October 21, 2025

At True Hemp Creations, your privacy is our top priority. This Privacy Policy describes how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with our services. By using our site, you consent to the practices described below.

1. Information We Collect

We may collect personal data you voluntarily provide to us, such as:

  • Full name, shipping/billing address, phone number, and email address

  • Payment details (securely processed through trusted third-party providers)

  • Account login credentials, if you create an account

  • Communication preferences and marketing opt-ins

We may also automatically collect certain non-identifiable data through cookies, analytics, and similar technologies, including your IP address, browser type, device information, and site usage patterns.

2. How We Use Your Information

We use the information we collect for legitimate business purposes, including:

  • Processing, fulfilling, and delivering orders

  • Communicating with you about your order status or inquiries

  • Providing product updates, promotions, and newsletters (if you’ve opted in)

  • Personalizing and improving your website experience

  • Protecting against fraud, unauthorized transactions, and misuse of our services

3. Sharing Your Information

We value your trust and never sell or rent your data. We may share limited information with carefully selected third parties who assist us in operating our business, including payment processors, shipping carriers, marketing platforms, and analytics tools — but only to the extent necessary to perform their services.

4. Cookies & Tracking Technologies

Our site uses cookies and similar tracking technologies to enhance user experience, analyze traffic, and deliver personalized content. You can choose to disable cookies through your browser settings, but doing so may limit certain site features.

5. Data Security

We implement commercially reasonable safeguards to protect your personal data. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete your personal data, or opt-out of marketing communications. To exercise these rights, contact us at info@truehempcreations.com